Senior Design leader advancing and supporting flexible and resilient systems to allow for efficacy, growth, cooperative working relationships, and adaptive evolution. All in service of equitable and diverse communities.
Design, Strategy, and Operations Consultant
2018 – Present
Independent consultant leveraging Experience Design, Service Design, and Behavioral Design principles in service of transformative culture change. Enhancing the foundations of cross-functional teams and improving culture, quality of craft, and speed of execution.
SAP
2021 – 2023
Chief Strategy Officer, VP Strategic Design and Excellence. In partnership with the CDO and key stakeholders, establish a strategic center for design excellence to support Human Centered Design practices and processes across SAP, transforming the employee experience while enabling an industry-leading product design practice.
InVision
2019 – 2021
Senior Director, Strategy + Design Operations. Working closely with EPD leadership to define operational programs, practices, and platforms, thinking holistically, and strategically while managing tactical execution. Using communication as a superpower to build relationships across the organization that are in partnership with and to design.
Automattic
2018 – 2019
Senior Director, Head of Design Operations. Working with John Maeda, Head of Computational Design and Inclusion, driving team efficiency, operational effectiveness, and connectivity across design teams and cross-functional partners.
frog
2012 – 2018
Director, Program Management. Studio, PM Discipline, Account Management, and Business Development leader. Critical to my role at frog was the ability to articulate the value of design thinking and how this enables companies to transform business at scale and deliver a distinctively better experience.
Hot Studio
2008 – 2012
Director, Program Planning. Lead Hot Studio’s Program Management practice, providing strategic and creative direction to multidisciplinary teams to deliver industry-leading, complex projects, and help set priorities for the Program Management practice.